Privacy Policy

Privacy Police Kitchener Street Dental Toowoomba

Last Updated: March 2024

Welcome to Kitchener Street Dental, your trusted Toowoomba dentist. This practice collects all of your Personal Health Information as a part of your medical record. This information is collected so your Doctor has all of your relevant information necessary to provide you with the medical treatment that you require. This practice is managed under strict guidelines governed by the Private Sector Privacy Amendment Act, enacted on the 12th of March 2014. 

We understand the importance of privacy and are committed to protecting the confidentiality of your personal information. This Privacy Policy outlines our practices concerning the collection, use, and disclosure of your information when you visit our website or engage with our dental services.

Information We Collect

We may collect various types of information, including, but not limited to:

• Personal Information: Name, contact details, date of birth, and other relevant demographic information.
• Health Information: Dental and medical history, treatment records, and related health details.
• Usage Information: Data about your interaction with our website, including IP address, browser type, and pages visited.

How We Use Your Information

This information may be collected, used and disclosed for the following reasons:

• For the communication of relevant information with other treating doctors, specialists, allied health professionals, and other health care professionals.
• For follow up reminder and recall notices.
• Administratively- Accounting purposes / Medicare / Health Insurance.
• Quality assurance activities such as accreditation.
• Organisations authorised by Law to request information from the practice.
• For disease notification as required by law (eg: infectious diseases).
• Diagnostic photographs and images maybe used for teaching and training purposes.
• Surveillance cameras are used for security and quality assurance. Prior consent will be obtained for recording of any procedures to be used for teaching and training purposes.

Information Sharing

We prioritise the security and confidentiality of your information. We may share your data only in the following circumstances:

• With Your Consent: We may share your information with third parties if you provide explicit consent.
• Legal Obligations: If required by law or to protect our legal interests, we may disclose information as necessary.

Your personal information is stored on our computer system. This information may only be accessed by authorised persons. Unless you specifically instruct the Doctor, it will be assumed that you have given this practice permission to disclose the information it regards as necessary, to any relevant organisations for the purpose of providing you with the requested medical treatment.

It is important you keep the practice updated of any changes in your personal details such as addresses, and medical details (such as medications prescribed by other practitioners), so our information we keep on yourself is accurate.

Data Security

• We employ industry-standard measures to safeguard your information against unauthorised access, disclosure, or alteration. Our staff are trained to handle your data with the utmost confidentiality.
• Any information that is disposed of by this practice is done so in a secure manner. We are obliged by Law to keep all our records for a period of seven years. Unless otherwise requested by you, the practice will keep such information until the practice believes it is no longer relevant to do so.

Cookies and Tracking

• Our website may use cookies and similar technologies to enhance the user experience and collect information about your browsing habits. You can manage your cookie preferences through your browser settings.

External Links

• Our website may contain links to external sites. We are not responsible for the privacy practices of these third-party websites, and we encourage you to review their privacy policies.

Your Rights

• You have the right to access, update, or request the deletion of your personal information. To exercise these rights or if you have any privacy-related concerns, please contact us using the information provided below.

Updates to the Privacy Policy

• This Privacy Policy may be updated periodically. Any changes will be reflected on this page, and the date of the last update will be revised accordingly.

Contact Information:

If you have any questions or concerns about our Privacy Policy, please contact us at:

Kitchener Street Dental

Ph: 07 4638 5111

Address: 19 Kitchener Street, Toowoomba QLD 4350

Thank you for entrusting us with your oral health. Your privacy is important to us, and we are committed to providing you with the highest standards of care and protection.